Unity transfered characters not on list

Hello,

I received the email yesterday at 9.30 pm saying my characters from Unity have been transfered to the servers I requested.

However, only the one I made during a trial (I currently have gifted subscription) is available on the list.

I understand there might be a delay between the transfer and them to appear, but I might also be doing something wrong.

Would realy apreciate if someone told me what to do.

Quote:

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Originally Posted by Luna Lunera

Hello,

I received the email yesterday at 9.30 pm saying my characters from Unity have been transfered to the servers I requested.

However, only the one I made during a trial (I currently have gifted subscription) is available on the list.

I understand there might be a delay between the transfer and them to appear, but I might also be doing something wrong.

Would realy apreciate if someone told me what to do.

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Send a ticket.
I know this have happened before VIRT needs to put the links to your chars on the login page, they might have forgotten.

Thank you.

Sent the ticket and the problem was solved very fast.