These messages are intended. It is to explain why sometimes when you go into town, the screen will freeze up for a moment. It does sound like your cache isn't storing. You should only see a message about a particular npc once. You should never see a message repeat from the same npc, unless you clear your world cache.
For example, I just went to Sable Shores pad (21360 22691). There are 3 npc's standing near the pad.
Lumberjack Narvis Tan
Lumberjack Barvos Tan
Private Elissa Malna
Since I haven't visited here since my last world cache was cleared, I get this:
[05/04/15 18:55:55] Sorry for the bump. Preparing cache for Lumberjack Narvis Tan so it will load faster next time.
[05/04/15 18:56:06] Sorry for the bump. Preparing cache for Lumberjack Barvos Tan so it will load faster next time.
[05/04/15 18:56:18] Sorry for the bump. Preparing cache for Private Elissa Malna so it will load faster next time.
I recalled and then went back. I do not get this message again, because these NPC's are stored in my cache. Even if I exit the game and come back here, I will never get those messages again and none of the freezing that occurs when you do receive them.
If you receive the same messages over and over, everytime you visit a location, then that is a problem that suggests your cache isn't getting stored.
I'll explain how/where the cache is stored and provide a test you can do to verify if it is truly storing the npc's cache files.
Biote (NPC) cache is stored in the /world_cache/ServerName/Biote#
I'm not sure if the Biote# is universal between all shards or not.
Here's a test you can do to verify if it is really being stored or not.
Type /setpref developer true
Target an NPC. You should see the Biote# of the npc, like this:
If you don't see the Biote# then try /loadui and re-target the NPC.
So in this example and from my log files, you see it suggested that cache for Private Elissa Malna (Biote # 609682 on the server I'm on).
I then look at my Windows Explorer
Istaria Game Folder/World_Cache/serverNameHorizons/Character folder
Inside this folder is several folders, each folder contains one NPC's cache files
I then scroll down and see this folder: biote_609682
When I look inside this folder, I see:
Code:
Volume in drive C has no label.
Volume Serial Number is 1896-45C8
Directory of C:\Games\istaria-Genesis\world_cache\prodhorizons\character\biote_609682
05/04/2015 07:21 PM <DIR> .
05/04/2015 07:21 PM <DIR> ..
05/04/2015 06:56 PM 43,292 body_human_f_body_b00a.agh_128_256.png
05/04/2015 06:56 PM 155,316 body_human_f_body_b00a.agh_256_512.png
05/04/2015 06:56 PM 3,812 body_human_f_body_b00a.agh_32_64.png
05/04/2015 06:56 PM 516,297 body_human_f_body_b00a.agh_512_1024.png
05/04/2015 06:56 PM 12,960 body_human_f_body_b00a.agh_64_128.png
05/04/2015 06:56 PM 31,791 hair_human_f_hair_curlyblond.agh_128_128.png
05/04/2015 06:56 PM 718 hair_human_f_hair_curlyblond.agh_16_16.png
05/04/2015 06:56 PM 89,182 hair_human_f_hair_curlyblond.agh_256_256.png
05/04/2015 06:56 PM 2,403 hair_human_f_hair_curlyblond.agh_32_32.png
05/04/2015 06:56 PM 8,754 hair_human_f_hair_curlyblond.agh_64_64.png
05/04/2015 06:56 PM 21,541 l_palm_swdtexture.agh_128_128.png
05/04/2015 06:56 PM 611 l_palm_swdtexture.agh_16_16.png
05/04/2015 06:56 PM 81,388 l_palm_swdtexture.agh_256_256.png
05/04/2015 06:56 PM 1,810 l_palm_swdtexture.agh_32_32.png
05/04/2015 06:56 PM 5,991 l_palm_swdtexture.agh_64_64.png
05/04/2015 06:56 PM 1,318,196 r_palm_Comp_texture_ID_609682_r_palm_LOD_0_1024_1024.png
05/04/2015 06:56 PM 24,167 r_palm_Comp_texture_ID_609682_r_palm_LOD_0_128_128.png
05/04/2015 06:56 PM 101,298 r_palm_Comp_texture_ID_609682_r_palm_LOD_0_256_256.png
05/04/2015 06:56 PM 381,715 r_palm_Comp_texture_ID_609682_r_palm_LOD_0_512_512.png
05/04/2015 06:56 PM 6,345 r_palm_Comp_texture_ID_609682_r_palm_LOD_0_64_64.png
05/04/2015 06:56 PM 110 texpile_cache_info.def
22 File(s) 2,807,697 bytes
These are the cached files to Private Elissa. As long as these files exist, I should never get a "Sorry for the bump" message anytime I return to her in the future. If I were to erase this directory (or world cache), I would get this message as it downloads again.
It's generally not a good idea to clear your world cache unless you have a reason to do so. An example of a good reason is you're seeing or not seeing player built buildings on a plot that should or should not be there. Clearing cache will fix issues like that, which is usually rare.
Check your troubleshoot button on the launcher and make sure the Clear World Cache box isn't ticked (thus clearing your cache everytime you start the game). If it's not, then look in the folder and see if it's creating and storing the cache files for the biote #. If it is not, then you may have some sort of permission issue going on.
Also would like to point out, the messages isn't whats causing the problems, its that it's downloading the cache again and again is the problem. Those messages are actually good and helped debug why you have so many problems in town. If it wasn't for those messages, I would've never guessed in a million years that you have problems in town because your cache isn't storing files.
I'm checking with tech team if there might be a setting somewhere in one of the .def files (/prefs folder) that might prevent the cache from occurring. Maybe it was edited accidentally.