Direct3D setup - Runtime Error

[choryostry]

Hi folks,

since I wanted to login yesterday, I always get the typical load window and than another window titled Run-time Error.

The message is: FATAL ERROR: Could not create rendering device. Please check your Direct3D setup: 0 @ .\source\ClientErrors.cpp:808

Does anybody have an idea or solution?

Regards
Chory

[Yfelvik]

If you were able to log in before, but are having problems now, consider any of the following:
- Did you update video drivers? You could try updating your video drivers.
- Did you change video mode (maybe into 16bit mode)? 32bit color is required.
- Are you trying to run the client in full screen? If so, click Troubleshooting from the launcher and select Windowed mode.

If none of those work, please submit a support ticket at https://support.istaria.com

[Pharaxes]

I had the same message yesterday, but the solution was simple. I started Istaria and while it was starting, I switched into another game which was running on full screen.