Requesting Help on Error on Downloading file: version_info/master_file_list_checksum

[Arbokaa]

Hello good community! Would you please lend me your wisdom? I need help on finding a solution to the error on downloading a file: version_info/master_file_list_checksum. I have an image attached to what it appears as on my end.

I recently own a new computer, and I have recently installed the program tonight on my end. Whenever I click on play to begin a new character, this error appears. I have checked to make sure that I have all updates for patches on, and I have searched online to try to figure it out. No luck at all. I also searched the support forum here, and had no luck again.

This is my system specs, in case it is needed (The patch showing as "unknown" is also peculiar to me):

Operating System
Name
: Windows 8.1
Version
: 6.3
Patch
: Unknown
Architecture
: x86


Processor and Memory
Processor
: GenuineIntel
Type
: Intel(R) Core(TM) i7-5500U CPU @ 2.40GHz
Speed
: 2401Hz
Count
: 4
Memory
: 8192MB


Display and Sound
Display Adapter
: Intel(R) HD Graphics 5500NVIDIA GeForce 930M
Resolution
: 1920 x 1080 x 4294967296 colors
RAM
: -1024MB
Sound Adapter
: Realtek High Definition Audio / NVIDIA Virtual Audio Device (Wave Extensible) (WDM)


Network and Proxy
Network
: Wi-Fi
Proxy
: None


MISC
Java
: 1.8.0_51-b16
Directx
: 4.09.00.0904
Timezone
: -300
Game Folder
: C:\Program Files (x86)\Istaria
Serial No
: 8CG5260KZF

Captureneedfix.jpg

[Drakarius Shadows]

It could be a W-8 issue.
I never used W-8 other than beta and there were just too many issues.
So far W-10 has been working fine, but It is slower than 7 and XP.

[Dacurly]

3 things come to mind, firewall, antivirus and Administrator permissions. Check and make sure none of them are blocking Istaria.

Also check out this page. https://support.istaria.com/index.ph...&code=cat&id=3

I also use windows 10 and have no issues and if you went from windows 7 or older OS to 8.1 you might better upgrade to 10, the learning curve for 10 is less than for 8.1.

[Arbokaa]

Thank you both for sharing your insight. I have verified administrative privileges, but I have not checked my firewalls. I'm going to also look into upgrading windows now, and I'll come back in here to check in how it goes.

[meepsa]

I've had this problem in the past, it has nothing to do with your operating system.
I can't entirely remember how I fixed it...I either deleted the file and simply repatched, or I did something else. But another way to fix it is to NOT install istaria on the C drive, I have several copies on my laptop for that exact reason, and the ones on my C drive always give me more trouble than the other 2. (I have 4 copies, 1 for Chaos, 1 for Order, 1 for Blight and 1 for offline mode)

-edit, think I remember also messing with the read-only settings of certain folders, but I can't remember if I had to set something to read only, or to not.

[Terao]

You have installed Istaria to C:\Program Filex(X86)... Windows got very picky with the admin rights since Windows Vista with the standard program pathes.

Move the complete Istaria folder to anywhere else like C:\games\Istaria (no need to reinstall), best bet your problem will be fixed then.

[Guaran]

You have installed Istaria to C:\Program Filex(X86)... Windows got very picky with the admin rights since Windows Vista with the standard program pathes.

Move the complete Istaria folder to anywhere else like C:\games\Istaria (no need to reinstall), best bet your problem will be fixed then.

Do as Terao suggests, or right click the icon for Istaria, Properties, Advanced - click the checkbox for Run as Administrator.

Applications are no longer supposed to store data in the Program Files directories starting with Vista probably... I know Windows 7 restricts it unless you disable UAC. Rather than disable a security feature of your OS, just run that program as admin, and/or move its folder into a new folder you have created on C: or elsewhere.

The above will also work for Windows 8, 8.1, and 10.

[Arbokaa]

Hello everyone! I decided to give it sometime to make sure I didn't run into anymore errors. I have always ran any MMOs through my administrative account, but at the time the issue I had still persisted. Yesterday I had upgraded to Windows 10, and it started patching normally. I eventually was not encountering any issues, until I started crashing randomly. I then copy/pasted a copy of the Istaria folder from it's original location to my desktop, and began playing from there. So far, everything seems to be going smoothly.

Thank you all for your help; this seems like an awesome community. I probably would've never thought to upgrade, or work with locating the folders to a different location. If you see me around in the Chaos server, I'll be a dragon named Temeluchus. See you all around!