Playerbase / installation-->ingame
One of the most important things (for me) is the playerbase.
It should be easy to download the game (as European) and logon
on the Unitas server. (as wel as the logon for other servers)
If i take a look as many of the other games:
- Download the game
- During the download you make an account, without bothering about keys/serials
- First game-run is automatically after installation and starts a WORKING patcher.
- After the patcher is done you get an in-game logon screen.
- When you're logged on you can select your character on the server.
- PLAY
If you compare this accessable-proces to the Horizons download-->ingame procedure we NEED the following improvements:
- Link to create account NA/EU should be clear for players.. so remove the old sh#t from the sites at first.
- Try deleting the 'key-thing'.
- After installation the patcher should start (the one in the horizons map).
- Update the site-loging procedure one final time and then leave it for what it is. Focus on the patcher.
- Old sites and information should be removed as possible, it drives new player nuts.
- A nonsubscription forum, accessable through patcher/logon page, with direct link to 'installation help' . Players/forumposters in Horizons have proven willing to help. This gives them another thing to do beside moaning.
Currently I'm working on a dvd image with up-to-date installation and tips/links to the account creation with clearifications. It might be an idea to do such a thing and try distribute it.
Goodluck