Sadly i have to agree with Thant ...
Present and past has shown that we - the players that keep Horizons running with our money - can either curse or praise the one's being in command at Horizons - it doesn't really show effect.
We had hard times with Tulga, been incredibly patient more than once. But in the past months neither the fanbois nor the naysayers could get any real reaction out of them - they were like ostriches, heads in the sand.
And it seems that EII / PME are a even bigger herd of Ostriches ... :(
In germany we say: "You could make a headstand and wiggle your toes - they would still ignore you."