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Everytime I try to log in immediately after the caching finishes and Just after the Window opens I crash out and get the above Error ID 11. Just wondering if there's anyone with any ideas? I ran a virus scanner and I think it may have deleted something it shouldn't but not sure. Open to any suggestions.
Did you try a full scan? May solve the issue if a file is missing.
Loader -> Troubleshoot -> Full Scan
I did.. that wasn't the problem i eventually tracked it down to the Antivirus program thinking istaria is a virus.... prolly cos of all the memory leaks LOL :D anyway its fixed now :DQuote:
Originally Posted by Terao
That is a known issue in the past. Some antivirus can label parts of istaria a virus, when its not. A false positive.
How do you fix this? It's driving me crazy.Quote:
Originally Posted by Calyndrell
I use Avast and have all of Istaria set to the Exclusion list. C:\Program Files\Istaria\*, under File Path and *.istaria.com* under Urls.
Your file path may be different to the Istaria folder
Depending on what AntiVirus you use, there should be something similar. Some AntiVirus programs will get a false positive and put it in a file (usually called Virus chest) as a virus and the AntiVirus will think its a virus even setting the Exclusions. So you have to find out where this list (Virus Chest) is and remove it form the list. In Avast it is at "Scan" > "Scan for Viruses" > "Quarantine (Virus Chest)" at the bottom of the page. Right click on the Istaria one and pick "Restore and Add to Exclusions".
I don't know where to look in other AntiVirus programs, but this gives you an idea of what to look for.
Note, this error can also be caused by Window Firewall , not allowing access, too. Make sure you have an entry to allow access to istaria.exe.
https://support.istaria.com/index.ph...ode=view&id=22
I changed antivirus programs.. what AV are you using?Quote:
Originally Posted by Daulnay