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Hi there! Thanks very much for letting us know - we've fixed this for the next update!

That's no problem at all - in the Gem Menu (the blue button) there's a window called the Lag Meter, and on that is a bar called TexMem - the bar part is the virtual memory usage of the game. It's...

We are currently experiencing a temporary service outage due to a problem with our database server - we can confirm there is no risk of issue with player accounts, but it is not possible to login to...

Update on this - we haven't forgotten and are still working on it! Our priority was focused on the inventory scrambling issue but once that's solved we'll finish this up too! Unfortunately fixing...

We've managed to reproduce the problem and are working on a fix - we're really sorry for the inconvenience and are working on a fix!

Hi there! Could you explain what you mean by being "pushed under the earth"? Monsters don't have collisions so this shouldn't be possible!

Do you have automatic combat movement turned on? That is...

Hi there! This sounds really cool, but it is unfortunately not the simplest thing to add due to needing to save the overlay name and so on - but then again nothing super great is easy to do hehe.
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This is a great idea! A lot of our focus is on bugfixes and smoothing out the combat revamp, but we love this idea - when we get to the happy place of adding exciting new things we'll definitely...

Thank you very much! We are definitely going to investigate a way to improve this, in the meantime, having your view distance as high as comfortable to your standing FPS should definitely help!

Thanks for the info! I'm thinking that the load-on-demand at low view distance is putting pressure on your system - Istaria is a very old game and back then there was much more limited memory, so...

Do you have acceptable frame rate when standing still and turning on the spot? For testing, please try setting your view distance to half, or maximum - does this eliminate the lag spikes that happen...

What is your view distance slider set to? If the view distance is low, the game will have to load much more as you move - what graphics settings in general do you have set please?

Istaria does load areas as you go, could you please describe these lag spikes some more? Do they only happen when travelling to an area that you haven't been in yet, for example do you go to an area...

Do you have Full Real shadows enabled? This could be responsible for framerate issues - if you do, try turning them to Player and not Full Real!

Aw thanks so much everyone! We are still working on the issue - it looks like unfortunately this is another case of us encountering an issue where Istaria's ancient code isn't playing well with the...

This update has been released officially to the live shards and the below is now obsolete! Thanks everyone again for the testing!

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The combat revamp is in full swing on...

Hi there! Are either of you using the UI Scaling option in the graphics menu please? There's a known issue where UI Scaling can cause the unintended movement of windows when opening and closing them,...

Apologies for the delay! Istaria's renderer isn't designed to provide shadows, these shadows were added (a very long time ago) as an optional but very inefficient feature for players who have FPS to...

Hi there! What setting do you have the shadows set to? "All Real" shadows can very much harm the game's framerate - if you're using this option, could you try Player Real or Blob Shadows and see if...

Hi there! There are currently no plans to alter Summit's lair and plot sizes, however there's always a possibility in the future that anywhere might be improved as we go over the world!

Note that...

It sounds like you're having an issue with patching which would explain why you're experiencing an issue that has previously been fixed - please make a ticket on our support website at...

Could you please do a full scan of the game files - click the Configuration button in the launcher, tick Full Scan, and then login, does that solve the issue?

Hi there! This issue should be fixed - are you still having this issue?

Hi there! This is a known issue with the Challenge Master that we're investigating, we'll get this lag fixed! This appears to be a server lag issue and not an issue with your game client.

It seems like Tramaniel is missing on Blight, we'll go find where it is! Sorry about that!