What is the current timeline for filing support cases and is it better to file issues on this site verses the other?
Turn around time for support cases?
What is the current timeline for filing support cases and is it better to file issues on this site verses the other?
Re: Turn around time for support cases?
Marjella,
Unfortunately here in North America we're running about a week behind on support cases. This is not acceptable and we are working hard to get caught up.
If you were asking about European support, I do not know their status at this time.
- Amon
"Alea iacta est" -- Julius Caesar
Toot shouted, voice shrill, "In the name of the Pizza Lord! Charge!" (Jim Butcher's Dresden Files)
"Everybody is a genius. But if you judge a fish by its ability to climb a tree, it will spends it whole life believing that it is stupid." -- Albert Einstein
There are currently 1 users browsing this thread. (0 members and 1 guests)
Posting Permissions
