To the players, Horizons is an escape from the Real World, and a pleasent form of interactive entertainment.
To EI Interactive, it is first of all a business, and hopefully second, a passion.
But, since it is a business, what can we the players do to make sure they hear our hopes, fears, and suggestions? By putting yourselves in their shoes, and trying to view it from their perspective. ( yes, this will be a hard thing to do, since it requires us to for-go our own viewpoint )
Any honest business man, realizes that, if his product is of high quality and is needed/wanted by a good portion of the population, all he need do is make people aware of it, and produce as much as he can.
Now, as many people hear and start buying this product, some express their suggestions for improvement. A good business man listens to these suggestions. And when an improvement that is attempted is not recieved well, he again listens to that feedback as well. But, let's look at both types of communication, and add a third type.
Suggestions are like, "the product is very nice, but what if you could improve the flavor, by adding a few new ones?"
Constructive feedback is like, "We like the new kewi flavor, but the cabbage flavor was a good bit over the top, and many of our customers got angry when they were fooled by the name "RedLeaf" thinking this was a tea flavor. Please address these concerns asap!"
Now, there is a third type of communication, that is like...
"I think your products are terrible! Nothing you do is any good at all! I can't believe that you would try and pawn off such junk to your customers! We pay good money for your product, and we feel you should make it EXACTLY like we want!"
Of the three types, which do you think will be seriously concidered, and which will be dismissed out of hand. And after you make that choice, ask yourself would YOU listen to all three types of communication?
Clearly state what you feel. Then, they will get a firm understanding how you feel about any change they my introduce. If you like it say so. If you don't, explain why. Your desire, if you truly wish Horizions to improve and succeed, should be to help improve the game by your suggestions. And improve it for all players not just yourself.
ANY honest business man will be happy to listen to that kind of communication!