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Thread: How to: Migrating from Unity for dummies

  1. #1
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    Smile How to: Migrating from Unity for dummies

    Preamble

    I am posting this guide in the general forum, as I know for long experience how the recipients for this will check this forum first.
    Feel free to move it off if it's deemed appropriate.

    I apologize for the poor grammar in advance, as my school did not teach English at my times, so I had to learn it by reading forums and chats.


    Introduction

    It's not very hard to perform the whole Unity to US servers migration procedure, but since I have friends on MSN who still don't understand the whole process, here's an attempt to make it easier, expecially if you happen to be the guy that wants to get their friends back in Istaria.


    The best migration happens when you know about it

    Don't assume Virtrium contacted your friends. Not a single one of my friends kept their original game log in email address updated. Hence, no one of them knew of the opportunity!

    If you feel some friends would like to come back but don't, contact them with MSN / phone / smoke signals and make them aware. You'll be surprised at how many are bored with other MMOs at the moment and almost "beg" to be given an excuse to return here.

    At this point you'll want to tell them what to do to come back, since missing the email means they have no pointer on where to start.
    This becomes expecially true for those who don't speak English, I was about to create this in my native tongue (very few of them know English enough to do what's needed to return) but then I would not know where to put it.


    Starting the process

    So you have talked with your friend and he wants to come back. How? Just follow the following chapters.

    First of all, everything starts at

    https://horizons.istaria.com/

    Tell them (if you are the one willing to return, just follow the steps) to use Internet Explorer 6 or above, and to accept "ActiveX" to be installed if / when prompted.
    Use the WEB version of everything, including launcher, until the whole migration process is complete.

    There might be exceptions, but so far every of my friends has been able to enter the above URL and log in with their Unity credentials.
    In case they can't, or don't recall about their user name and password, don't despair, and just skip at the "email" part.
    If all goes well, they should not have been logged onto the WEB site but seeing no available characters.

    If they formatted their computer or anyway lost the game installation you can direct them at

    http://www.istaria.com/trial.php

    and have them download the game while you proceed with the steps to bring them back to the game.

    Notice: the game is not supported under Windows Vista. The quickest route is to create a dual boot with a Windows XP and install the game there. Look for the several threads dealing with the details for more information about this process.


    Getting an account up

    Now, the above step was useful to see that everything was in check and to make sure their browser is fine for the game, the next step though is very necessary.
    To be eligible for a character migration your friend must have one or more active subscriptions.
    This means no trials, and yes, this means he has to pay right now FIRST and proceed with the rest after.

    Have them go to

    https://accounts.istaria.com/


    You'll be presented two links: for Existing Customers and New Customers.

    Press the first if the guy (you, if you happen to be the "rescued" guy ) could log in, in the game log in screen with his Unity credentials. Then fill in the user name and password as required.
    Otherwise go as new customer and follow the instructions.

    At no point EVER create a character name with the same name of your Unity one, unless you want to have more difficulties later.


    User name, not email

    At this point you'd notice how in several places you are prompted for an user name instead of email address.
    Unlike Unity, the US version does not just work based on your email, used as key to your account.
    In the US version you have an "user name" (try your email name without the stuff past the @ if you don't recall the user name).
    You should also have had assigned an user name on Unity.
    On the US servers, you can have dozens of sub-accounts under one user name.

    Hence, don't be surprised if some pages will accept an email address or user name, while others will only want your user name.

    Tip to always get your correct user name: log in the first page with your email address, look the top left of the page that opens. The user name will be listed as "USER: username".

    Other tip: you must give a working email address wherever asked to, else the import will not take place. If you can indeed log in providing your Unity credentials but have an expired email address, go to

    http://support.istaria.com/support-c...mod_id=2&id=29

    and fix it first.



    Getting the right account type

    While in the account signup page as existing customer, you'll have some choices. As new customer, you'll have to pick the trial option, before what described below "unlocks" (he must not just keep the trial, a full subscription is prerequisite to be eligible for migration).
    Now, you / your friend have to decide what you / he need(s).
    In the case of a "basic guy" with his plot, he'd have to get a "Gifted" account. If he won't bother with a plot until the plots reclaimation, he can also check the "basic" account.
    No one coming from Unity retains his plot, nor a "token", nor novians, so you are pretty much free to pick up your choices.

    Another thing that he can see is that a gifted account got some "limits", typically 1 plot (zero with the basic subscription), 1 concurrent log in and so on.
    If the guy used to play multiple characters and wants to keep doing it, or his number of characters to transfer is higher than what the giftend / basic accounts allow for, he must purchase multiple accounts before starting the migration, else he will be asked what characters to import and what to leave.

    Examples:

    • basic guy with 1 plot, 3 characters: a gifted sub is more than enough.
    • played two characters at the same time, authenticated on Unity as [email protected] and [email protected]: he will use dude1's user name and will have both the characters in [email protected] and [email protected] covered by that user name. Moreover the guy will need 2 base / gifted subscriptions (I suggest gifted).
      Unlike on the old Unity, he won't be forced playing two characters at the same time coming from the two Unity email based accounts, he can play anything as long as the count is supported by the accounts he purchased. I.e. if he got 2 gifted subs, he can play any of two characters he imported, at the same time.
    Payment options


    The easiest way to go for those who already have it, would be Paypal.

    For all the options, issues, questions and answers about Paypal, please check my other guide

    Paypal for dummies
    http://community.istaria.com/forum/s...ad.php?t=16441

    out. Otherwise you can go for a traditional credit card payment process.

    In selected, dire cases, you may convince Virtrium accepting other forms of "manual" payment, but it's painful at best and I strongly suggest not doing it.


    Transfer request

    It's finally time to deal with the juicy part of the transfer: telling Virtrium what do you / your friend want migrated and where.

    Have him go to

    http://community.istaria.com/pg.php/unity_transfer

    and read the whole page very well.

    Basically, they want a premade email template to be filled in and then sent them for approval.


    Example of email for a basic guy that just wants his character to be migrated:

    From: [email protected]
    To: [email protected]
    Subject: Username Character Transfer

    Content:
    Hello,
    I'd like to get my Unity characters back and I'm sending in my request right now.

    Here's my old account info:

    Old Account User Name: imbadude
    Old Account Email: [email protected]
    Old Account Name: Alex or Alexander Knafla
    Old Account Address:
    Zschopauer Str. 169 A
    09126 Chemnitz, Germany

    Current User Name: imbadude
    Current Email: [email protected]

    Unity Characters:
    Ort (or maybe Ortt) -> Chaos
    Ort Cleaver (or Ort Cleavor) -> Chaos
    Cleavis Maximum -> Order
    Mule8822 -> Don't transfer
    Mule8823 -> Don't transfer
    Gary TooToo or Gary ToTo -> Don't transfer


    If the old EU email is still the same used in the just created US account, feel free to keep it!

    Since the process is manual, you can be flexible on what you say. I.e. if you forgot if your character name was "Alila" or "Attila" you can specify both: "Alila or maybe Attila".
    A friend of mine did not recall any but her main character name at all and yet she could get them all migrated. She just said to transfer everything, as long as you have subscriptions enough (gifted sub lets you have 7 characters) it's fine.

    An important yet overlooked detail: make sure you end up in the same server where your friends are!
    Many went on to Chaos, but others on Order and Blight, make sure about your destination before sending the above email.

    In case you change your mind after you have been migrated, you can still be moved between servers, for a fee.
    You'll have to return in the

    https://accounts.istaria.com/member.php

    and, under "Membership Type", pick "Character Transfer Token".


    In case you had multiple Unity accounts you will just list them all at the beginning of the email:


    From: [email protected]
    To: [email protected]
    Subject: Username Character Transfer

    Content:
    Hello,
    I'd like to get my Unity characters back and I'm sending in my request right now.

    Here's my old accounts info:

    Old Account User Name: imbadude
    Old Account Email: [email protected]
    Old Account Name: Alex or Alexander Knafla
    Old Account Address:
    Zschopauer Str. 169 A
    09126 Chemnitz, Germany

    Old Account User Name: seconddude
    Old Account Email: [email protected]
    Old Account Name: Alex or Alexander Knafla
    Old Account Address:
    Zschopauer Str. 169 A
    09126 Chemnitz, Germany


    Current User Name: imbadude
    Current Email: [email protected]

    Unity Characters:
    Ort (or maybe Ortt) -> Chaos
    Ort Cleaver (or Ort Cleavor) -> Chaos
    Cleavis Maximum -> Order
    Mule8822 -> Don't transfer
    Mule8823 -> Don't transfer
    Gary TooToo or Gary ToTo -> Don't transfer
    Mary -> Chaos
    BabyJoe -> Chaos
    Mule2ndAccnt -> Don't transfer


    As you see, they will all be put under "imbadude". The characters Mary, BabyJoe and Mule2ndAccnt come from the second account.
    If you request a migration for too many characters, those not "fitting" in your subscription won't be imported. You will get a warning email about them being left out and what do you want to do about them.
    The quickest fix, of course, is to keep more flagged as "Don't transfer" or to purchase enough characters slots by getting multiple subscriptions.

    If your email software allows for it, have it mark the email so that you get a message when it's read. The worst part would be to have your email never arriving and you did not even know that!
    If you move to Order, make sure your characters names are compatible with their roleplay restrictions first.


    Waiting for the transfer

    Once sent the email, relax. You may have to wait for 1 day, 2 days... even one week, depending on the load. The bulk has already been processed so you should experience a minor wait.
    Once your characters are processed, you should get a confirmation.

    One thing they don't tell you, is how all your characters - not just duplicate names found on the server - will have an "_unity" suffix.
    Don't despair.
    While waiting for the migration to be processed, go to:

    http://support.istaria.com

    That URL is the trouble tickets URL, very different from the Unity one.
    Despite you'd assume that subscribing to the game automaticaly enables you on to the support site, it is not so.
    You have to click on the "Register" link and follow the steps to have your support site log in activated.
    Do not leave the password field blank while registering! If you forget to fill it in, a glitch in the system won't let you change it afterwards and you'll have to contact the support to have it reset.


    The great day comes, you have been migrated!

    Finally you live again!
    Log in, browse the "Unity" chats if you want for a smoother ride in the new community while aided by old people you surely know.

    You'll notice how your name has that "_unity" bit sticking around.

    Only now (not before the migration is finished), open a ticked in the support site listed in the section above and ask if they could please remove the _unity bit.

    After they process your ticket (1-3 days), they will (only technical way to achieve that) flag all your character names as "offending the naming policies".
    You should also get an email stating how your characters names have a long number associated to them ("biote number", an unique identifier the game assigns them).

    After this, the next time you log in into the WEB site for starting the game, you'll get warnings about your characters must chose a new name as they offend the naming policies (disregard it).

    You should get a list of your character names, stating both the respective associate number and original name, and boxes to fill in with the new Name and Second Name.
    Fill in your names as you want them in game (basically you omit the _unity suffix, but you can also give completely new names if you want).

    Once done, you should have the list of your renamed characters on the right, ready to be clicked to select what one to play.
    You'll notice how the site "forgets" your characters second names and leaves them apparently blank on the WEB page, but once in game you'll see you kept everything.


    Final step

    Now you get back in game and are almost good to go!
    You'll notice how all your hotkeys are gone. If you want to recover the icons, you can go in your character's "prefs/hotkeys" folder, and rename all the pictures from "unity" to the server name you migrated to.

    For proceduers on how to automate that, have a look at

    http://community.istaria.com/forum/s...t=18182&page=2

    Notice that you'll recover the icons, but not necessarily the full use of all the hotkeys. Macros referencing items or skills whose internal code on Unity was different than on the US servers (basically the newer skills created after the game release) will have to be remade.
    Having the icons restored will help though.


    And now, have fun and be ready to live again, among old and new friends!
    Vahrokh Vain - Ancient dragon level 100 adv 100 craft 34M of untainted, fireworks and other crap free hoard.
    Isarion - Reaver Healer Spiritist, many craft classes.

  2. #2
    Member velveeta's Avatar
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    Default Re: How to: Migrating from Unity for dummies

    great idea and a beautiful job, vah! it was clear and concise and most peeps who can read english should have no probs following these instructions.

    you totally rulez da skewlz!!!
    you can't cast a play in hell and expect angels as actors
    check out my game blog: https://velveeta3.livejournal.com/
    ogle the menagerie:http://www.freewebs.com/velveeta/

  3. #3

    Default Re: How to: Migrating from Unity for dummies

    If I could, I would give you an emblem for that, Vah.
    You deserve that. ThanK you!

    There should be a little tribute to this hand- full- of-players, who continiously spent their time and heart blood to enrich that game.
    Without thinking, I had 5 or so more names, beginning with those who care for emotes, icons, maps and colors of dragon teeth and claws, those who care for confec. stuff and whisps to those who do not get tired to help if there`s a techn. prob. (Ok- more than a hand full^^)

  4. #4

    Default Re: How to: Migrating from Unity for dummies

    Great post, really! Maybe they can stick this post somewhere, or post a link on the community page, or such that players who want to come back find this thread!

    »• Adventurer 100 | Crafter 100 | Lairshaper 100 | 100 Million Hoard | Expert Dragoncrafter | Expert Lairshaper •«

  5. #5
    Member Vlisson's Avatar
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    Default Re: How to: Migrating from Unity for dummies

    yes send this guide to all Unity accounts or make it sticky at least ^^

  6. #6

    Default Re: How to: Migrating from Unity for dummies

    Good to see you're still around Vahrokh

    I got the initial email asking questions about whether I would consider a US move etc, replied with a 'hell yeah' and then never heard another thing. Only stumbled across this by accident! But if it had gone smoothly, it wouldn't be Hz

    Two questions (sorry if they're asked elsewhere, but I have very limited time to cast around the forums at the moment: will there be nice big plots waiting for me to occupy on my return? And will the materials I'd used to make my former structures be included in my vault when I return (wasn't clear to me in the list of what did/didn't get moved)?

    I can't envisage playing without a massive plot to work on, but at the same time don't think I could face making all the things again from scratch - too many hours lost.

    Thanks in advance, and (hopefully) hello again Hz

  7. #7

    Default Re: How to: Migrating from Unity for dummies

    Quote Originally Posted by algenon View Post
    Two questions (sorry if they're asked elsewhere, but I have very limited time to cast around the forums at the moment: will there be nice big plots waiting for me to occupy on my return? And will the materials I'd used to make my former structures be included in my vault when I return (wasn't clear to me in the list of what did/didn't get moved)?
    Here first you have the link for the trasnfer : http://community.istaria.com/pg.php/unity_transfer

    To answear your second question:

    What is Transfered


    • Character
    • Inventory
    • Vault
    • Storage Structure Contents
    • Consignment Contents
    • Base coin value of any owned plots
    What is not Transfered

    • Guild Tags
    • Plots / Structures
    • Plot Tokens / Structure Novians
    To answear your first question:

    Hopefully plot reclamations will be soon, I cannot speak for Chaos, but Iflew around on Order and saw many nice big plots that will be reclaimed once the auction system is running again.

    I hope my post helped

    »• Adventurer 100 | Crafter 100 | Lairshaper 100 | 100 Million Hoard | Expert Dragoncrafter | Expert Lairshaper •«

  8. #8

    Default Re: How to: Migrating from Unity for dummies

    Thanks.

    Any idea when the plots will be available? I see no point in returning until I can get back to building on a large plot.

    On the other point, I had seen that list but it was unclear to me still: the way I read it, I will lose any structures I had built/part-built, and will get nothing in return?

  9. #9

    Default Re: How to: Migrating from Unity for dummies

    Quote Originally Posted by algenon View Post
    Thanks.

    Any idea when the plots will be available? I see no point in returning until I can get back to building on a large plot.

    On the other point, I had seen that list but it was unclear to me still: the way I read it, I will lose any structures I had built/part-built, and will get nothing in return?

    You get nothing for you lost plot, no novians, nada, except the imperial price of the plot and the contents that where stored in them (like stuff was in the house and silos, that will land in your valut).

    About the reclamation I dont know, we still wait for the announcement adressing that.

    »• Adventurer 100 | Crafter 100 | Lairshaper 100 | 100 Million Hoard | Expert Dragoncrafter | Expert Lairshaper •«

  10. #10

    Default Re: How to: Migrating from Unity for dummies

    Thanks again for the quick and honest info

    I'm really not sure if I can face starting from scratch on a plot, but at least I have the skills maxed out now now so it will be a little quicker, lol.

    Maybe I'll pop by and see if the old desire is still there.

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