For many a moon, for weeks after each live content update, I receive in game queries that could have been answered had the live content updates been seen by the originator of the query and thus a query would not have been necessary. I have told many when giving them the answer that the info was given in the (month, year) live content update as posted on the community page.
The questions continue to flow and frankly tend to interrupt gameplay to a degree approaching irritation.
For whatever reason, many players do not refer to the community site - much less to the community forums.
My suggestion is that the details of each live content patch be sent by email to all subscribers of record. Doing this should give some relief to disruptive in game tel and public chat channel traffic.
Thank you,
Knossos