Title says it all - the new quest line in winter vale that rewards you with a nice crystal that converts damage to ice and has an ice debuff doesn't seem to be working as intended. The description is a little confusing but from what I read it should convert melee and spell damage to ice damage and have a chance to proc a debuff.
Have tried with and without primal attack on and in every conceivable claw configuration i.e. with and without other crystals - a claw with no other techs etc.
Thanks.