Entering Helian's Tomb... and crashing

[LungTien Temeraire]

I have kept crashing while trying to enter the tomb, on Order, even if I cleared world cache and made a full scan...

[LungTien Temeraire]

I hadn't patched or cleaned cache myself before trying to enter it, but I did and redid it after.
I kept receiving, on the launchererrorlog:
-
02/07/11 20:46:21 CEST
SetBackColors
java.lang.NullPointerException
null
[Ljava.lang.StackTraceElement;@178460d
null
java.lang.NullPointerException
02/07/11 21:51:21 CEST
SetBackColors
java.lang.NullPointerException
null
[Ljava.lang.StackTraceElement;@1b1fbf4
null
java.lang.NullPointerException
- ...

[Yfelvik]

Greetings,

This is Istaria customer support. The developers are currently working on a fix.

We have a short term solution. The problem is that there's an issue with terrain clutter. While a fix is being worked on, you can do one of the following:

1. Delete your istaria\prefs\ClientPrefs_Graphic.def
2. Open \istaria\prefs\ClientPrefs_Graphic.def and make sure that clutter is disabled, by setting: bool clutterEnabled = false

We are working hard to get a proper fix out the door.

Yfelvik
- Istaria Customer Support