We occasionally receive reports that item preview isn't working. Your item preview should look like the screen shot below. Based on reports already received, we're now looking for reports of BOTH working and non-working item preview screens.
To confirm that your preview isn't working,
- place your mouse over a tool or weapon (potions, etc. do not have previews)
- wait 10 seconds
- you should see a 3D version of your item rotating
If you don't see an item preview within 10 seconds, you might have the broken preview. Please note that we've identified some cases where the preview is slow. This is why we're saying to let your mouse sit for 10 seconds over an item.
If you can reproduce this problem, we'd like to request that you email us your preferences files to [email protected] - with any notes or suggestions that might be helpful.
c:\Program Files\istaria\prefs\ClientPrefs_Common.def
c:\Program Files\istaria\prefs\ClientPrefs_Graphic.def