Originally Posted by
Castanops
It would appear as though there is a glitch of some sort regarding the Free Access service, as I created a character a while back but never really logged in, and now the client seems to think that I have zero character slots but one character, so it's asking me to purchase a subscription. After checking my history under Account Management it shows that the Free Access only lasted for a month (having expired three days ago), even though under Access Types it is advertised to last forever. Is this an issue that I ought to submit a ticket for, or...?