Canceling Accounts?

[Furlina]

How difficult is it to cancel an account, and what do you have to do?

[Barbie]

Furlina,


From the log in page:

Some users are experiencing trouble canceling their accounts. In the process of moving from iBill to iPay, there were some records that were not migrated. We have temporarily suspended our billing process until we complete a full import of data from iBill. Once we complete the import, you will be able to cancel your account.
If you are concerned about canceling your account before your renewal date, please send an email to [email protected]. We will make sure your account is canceled before billing resumes. We apologize for any inconvenience and expect to have everything fully functional within the next few days.