Lets be brutal here, this interview wasn't for us. The interview was entittled Horizons: Empire of Istaria Acquisition Interview and quite rightly as little of the interview as possible was about the past (roughly half the interview although i would like to have seen even less).
It's about new customers. The interview can be broken down into 3 parts (for me anyways)
a) were not the people who (and for legal reasons i choose my next words carefully) are precieved to have deliberatly stagnated the game and robbed customers. All those things you half remember reading about (or will read about if you research the game after reading this interview) can't happen again.
b) This is the game we have and these are the people we have/want playing the game.
c) Were not dead and were not dying anytime soon, so this is how we are going to go forward with the game, come join us!
Personally i'd have plugged the free trail as well but i'd absolutly shameless in that respect if i owned an mmorpg.