hehe...OK, last night after maintenance I went back online to see if I could finish the quest.
First problem: The new cave both NPCs are in is unfinished. There is a T6 chamber that needs to be finished, but the quest is still obtainable.
Second problem: I completed the lairshaper portion and got the second portion, but I'm still unable to scribe the formula he gives due to the fact it requires crystalshaping of at least 1.