Ok let use this topic for official answers as the other one was more a player crying room... ( and I cried there myself)
But now it's time to get Luca's words on it, so please Luca please post here and asap the answer to the following questions :
1. When the system find a name conflict does all 3 or 2 names get an _oldshardname extension or is one of them keeping the original name ?
2. If the second way explained in point #1 is right (1 of the player keeping the original name) what is you position about active players loosing their char name to the profit of a char on an unactivated/unpaid account ?
3. If the first way explained in point #1 is right (all same char names get an extension) how will you sort out which of them will keep it ?
4. What is your solution for player wishing to change their lost names, considering that the support case way IS NOT A FAIR AND ACCURATE way to do it...
Let me explain what I'm forseeing ; I want to change my name :
4.a. I sent a ticket to support site with my new name proposal
4.b. after 4-5 days (due to numerous cases) i get the answer that this new name is already in use...
4.c. I sent a new support ticket with an other name proposal...
4.d. This can go for ever unless I chose a name like "LKJFOIEHOIUNKJV"
See what I mean ??
5. And last but not least, HOW COME SUCH AN EMOTIONAL AND HUGE ISSUE HAD NOT BEEN DISCUTED / CLEARLY STATED AND ANNOUNCED IN DUE TIME BEFORE THE MERGE ???
DID YOU IMAGINED THAT THERE WILL BE NO CONFLICTS AT ALL ??
DID YOU IMAGINED THAT THIS KIND OF ISSUE WILL NOT UPSET YOUR PLAYERBASE (GOING THINY THESE DAYS) ??
Of course I'm angry to have had lost my main char name, but that's beside the point, I cannot believe we are being left in the dark about such a important thing. I can live even with keeping my actual "Kylia_ice" name but I want to know how the whole things have been handled and I will HATE (so much) to learn or to doubt that there is a "Kylia" char sleeping on an desactivated account while I'm actually playing and PAYING that game...
Please leave guesses and suppositions out of this topic and let Luca come here with official words.
Regards,
Kylia