My brother decided to try out the new Demo Account option for Istaria, as he's been curious as to what the game is like beyond 14 days. He downloaded the game and installed it without problem, created his character, and logged in. It was late by the time he was fully logged in, so he logged out again without going anywhere.
Two days later, today, he attempted to log in again with the Launcher. However, even though there's been no patch content that I know of--at least, my Istaria did not download anything new--and his Launcher is set not to run a Full Scan, it just starts checking all of his files. And hangs up on them, refusing to ever actually log him in.
He decided to try logging in through the website login, and the game proceeded to tell him that Istaria was not installed.
Anyone know how to get the game to let him log in?