Luca, how do we get in touch with GN?

[Thorain]

Luca,

Perhaps you could let theEU players know exactly how we are supposed to get in touch with GN?

The following options are supposed to be available to us:

Emails to the support desk - tried that a few days ago, still no response, so assume these are ignored.

Support tickets - most long time players have support tickets that have been open with no update for months, so assume that these are also being ignored.

This forum - You've stated this isn't an official EU forum, and therefore tend to only respond to selective posts.

hz.stratics.com - Even though you suggested we should discuss here whilst Tazoon was down, you've not responded or updated the post at all since the merger was suggested

#tazoon on IRC - never seen you, or indeed any GN staff in here


So, how?

[Rhialto]

Still have a ticket open about my bugged Shining Blades quest!

Luca please look at Ticket 29071

in short: I killed The Spirit of the Knight but the server did not capture the kill... since the knight does not respawn the quest is now stalled indefinately. I have the soups in my inventory. plz just give me the spell components and the formula and get it over with.

[Mark]

Yes... few months ago, we received responses for our cases...now [:|]

I've a ticket opened about a game crash and pc freeze when arriving in the proximity of Floting Island, no response, driver updated, make everything. i can't use this piece of map, this piece of game i've payed for.

[U]

[Bleri]

Ive got a ticket open to :(

However only been about 3 weeks so I guess Ive some time to wait yet.

[Divine]

Try here...


http://www.game-network.net/gn/newsite/home.htm

or


http://www.gamenetwork.tv/html/contact.asp

[Thorain]

Anyone read Italian?

The UK site has a postal address for 'getting in touch with favourite Game Jockey (!) but I imagine that any letter sent asking them to deal with their Italian counterparts would be a waste of a stamp...

Still looking forward to Luca actually coming onto these forums to explain the actions of GN...

[Ade]

Well, actually you should downgrade your drivers to 4.5 or earlier.

[Divine]

Well We could always ring the Games Guru...

Off GNweb page...

Game Guru gets some exciting new features!

Game Guru (6-7.30pm) has added a new feature where you can actually call up the Gurus and ask for cheats. You can get your cheats faster and the Gurus can put more cheats on screen. Just ring 0905 652 0200 and make your request. It's that simple

Worth a Shot maybe !!!

[Thorain]

[:'(]

I'm going to go out on a limb and suggest you've never seen the show in question Divine?

It's designed for 12 year olds to get cheats to their latest console games - not to question whether or not their Italian counterparts have fallen over and are unable to get up!

[Vlisson]

hmm

im interested how many GN guys are for Horizons

maybe this isthe the reason for slow support?

[Peaches]

Please post your questions, concerns in this thread:

http://community.istaria.com/Web/ShowPost.aspx?PostID=3665


*meow*