It has been impossible to log in to HZ since 20.30 last night. It is now 07.00 27th August and no message from GN as to whether or not they are working on the problem. It does make you wonder just how much support GN are supposed to provide under the terms of their contract with either AE or Tulga. It also suggests that when Luca appears to be on holiday, there is little or no concern about the rights ofGN's paying customers. Is it not about time that this matter was rectified by both GN and Tulga. The silence from both parties re the Unity Shard and the general lack of support by GN is deafening to say the least.
Please note that this is not a rant but just a plea to have the level of service that we, the paying customers, expect in return for our donations as that is what our payments appear to be.[:S]