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Thread: Nvidia Problems?

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    Default Re: Nvidia Problems?

    Most fixes occur from players who submit crash reports (the popup box that asks where you want to send in crash report). Yes, I realize not every crash produces that popup box. Thats when the devs need some extra help from players. Enable your debug/support logs (in hopes) you can crash while they are enabled and send those in via support ticket. Thats how you expedite weird crash fixes.

    How to enable debug/support logs

    In other words, keep support logs on if you're crashing often. If you happen to crash while the support logs are enabled, then jackpot! Send a .zip of your /logs folder zipped up (right after you crash, before you re-log back in). If you wait to send them and log back in, then those important logs gets moved to the /logs_old folder and you have to hunt for them.

    If you logged in and realized you forgot to enable support logs from Troubleshoot button, you can still easily turn them on while in the game (without re-logging). Click Blue Dot, options, then Options Tab. First checkbox "Enable debug logs" box. It's now recording the good stuff.

    The troubleshoot option (in game launcher) "Support logs - Output logs for support" is the exact same option in Game Options, Options + "Enable debug logs". The names are not similiar but 100% same.
    Last edited by Cegaiel; January 29th, 2016 at 05:00 AM.
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