How can my account expire so quickly???

[Xiandu]

No more than 15 minutes ago I added a subscription and now it reads that it has expired. How can this be possible... I just finished the Trial period and selected a month subscription and it reads expired.... I don't understand what is going on. Can someone help me?

[Cloe]

My friends trial said the same thing but they were still able to log in and were billed month to month till they stopped playing at the time of the merge.

Are you unable to log in?

[Xiandu]

I am able to log in and everything again... but now I'm getting a message saything that I have a plot but no active subscription... I'm trying to figure out what is going on.