I stated how I feel about irc and it was the wrong venue for support of the game. Now I have to comment on another problem I have seen with Tulga/HZ.
It seems to me developers can't become close friends with the player base if they really want to make a great game. This is how it had become with many a player and the developers of HZ. It is and we have seen to become a stake in the heart of this company. The company can be friendly but not friends for the sole purpose when making a game and one as complex as a MMORPG. It will lead to where only the few will be heard and the rest will be stomped on and silenced. Sure it is great to get feed back from the fan base. But you need to make a plan and stick to that plan. I have seen way to many times where because of the friends of the developers that ideas would be scraped and things never thought of or on the plate would be put on the list and placed at the top of the work schedule.
I purpose to the new owners don't let this happen again, it has sunk one ship and I think with the right development and vision HZ can become the game it should be or should have been.