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Thread: (!) "CAUTION: Updating your billing info"

  1. #21

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    *snickers* Seriously. This isn't something small. Unfortunatly we won't be updating our three accounts until this is fixed because caution is a good thing. Hopefully this doesn't have to result in our accounts being cancled first. EI should speak up and say something....at least let us know that they're there.
    Nayuaka and Nayukhuut. Freelance Helian lorekeepers of Chaos.

  2. #22

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    Quote Originally Posted by LaughingOtter
    "Dude! We want to discuss these billing issues!!"
    {tink, tink, tink} Is this thing turned on??

  3. #23

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    Maybe the hamsters are on strike?

    EI did hire the hamsters, didn't they?

  4. #24

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    You have our commitment to do all in our power to make this as smooth as possible, adjust all problems swiftly and provide continuous service for the Citizens of Istaria.

    We look forward to working with you toward achieving our long term commitment of providing excellent service.
    Guess thier definition of "swiftly" and mine differ. I'd personally like to here any kind of word on this before even considering updating my billing info.

    EII, can we get some kind of response on this matter, even if it's a "Oops our bad. We will get this sorted as soon as we can."
    Last edited by Goffy Monekin; August 1st, 2006 at 09:25 PM.
    It is better to regret something you have done, than something you haven't done.

  5. #25

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    Quote Originally Posted by Khoal
    Maybe the hamsters are on strike?

    EI did hire the hamsters, didn't they?
    Maybe they forgot to buy hamster pellets and feed the poor little things.

  6. #26

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    Quote Originally Posted by Khoal
    EI did hire the hamsters, didn't they?
    Perhaps the experienced hamsters were replaced with unpaid intern hamsters.
    Klaus Wulfenbach
    Mithril Council, Chaos
    "Death is fleeting. Pride is forever."


    "Let us have faith that right makes might, and in that faith, let us, to the end, dare to do our duty as we understand it."-- Abraham Lincoln

  7. #27

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    Quote Originally Posted by LaughingOtter
    Perhaps the experienced hamsters were replaced with unpaid intern hamsters.

    Or guinnea pigs.... Fat lazy lot, those are. Freeloaders, the lot of them!

  8. #28

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    One of their GM's was lingering in the forums all day....I was hoping they would respond.

    Jayne

  9. #29
    zambit
    Guest

    Unhappy ????

    ok this is bumming me out I found the game on a shelf it looked cool I tried to start account it wouldn't let me....why not???

  10. #30

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    Quote Originally Posted by Jayne
    One of their GM's was lingering in the forums all day....I was hoping they would respond.
    This would seem to be a response in and of itself.

    "Everything should be made as simple as possible, but not simpler."
    - Albert Einstein

  11. #31

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    Yep maybe Gizmo got into sunlight and is now a gremlin causing havock with the billing system

  12. #32

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    If so Theo thats a great response

  13. #33
    Member Helcat's Avatar
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    Keep in mind you have up until your renewal date before
    you need to re-enter your billing info... no need to do it
    immediately (unless your renewal date is tomorrow...)
    Got Cowbell?

  14. #34

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    Quote Originally Posted by Helcat
    Keep in mind you have up until your renewal date before
    you need to re-enter your billing info... no need to do it
    immediately (unless your renewal date is tomorrow...)
    I think the point is that they have an error in the process right now and have made ZERO acknowledgement of it.

  15. #35

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    Show Helcat some respect! He knows we need more cowbell. hehe

    Jayne

  16. #36
    Member Helcat's Avatar
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    yes, Alla, I realize that. And my point is, this error was just brought
    to light earlier today, yet people expect an immediate resolution.
    Give them a chance to fix it before everyone screams the sky
    is falling again.
    Got Cowbell?

  17. #37
    Fridlekh
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    Quote Originally Posted by Jayne
    Yep maybe Gizmo got into sunlight and is now a gremlin causing havock with the billing system
    It's been years since I've seen those movies, but still...

    Sunlight = death
    Get wet = reproduce
    Eating after midnight = gremlin [is that local time, UTC, time zone of birth?]


  18. #38

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    The sky is falling!!!11!1one!1!one1shiftone
    Justa Mirage: Ranger 100 / Healer 92 / Carpentry 100 / Confectioner 100 / Fletching 92 / Weaver 62 / Gatherer 34
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  19. #39
    Member Helcat's Avatar
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    Got Cowbell?

  20. #40

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    Umm dont think we asking for resolution yet just acknowledgement

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