Subscription Management

[Aaelefein]

Help and or Direction would be appreciated,

I have looked in various places in the forums looking for information concerning Subscription Management to no avail.

The web-based log-in system now seems to work, but only to the point where it will show me active/old subscriptions. Everytime I try to update one of my monthly subscriptions I get an error reply down by the selection scroll window (where you can select which subscription to change).

Does this system work?

Do I just need to use the Account management page and add a New Subscription like before (a few months before the sale...about when it last worked)?

Answers would be nice

I cancelled via e-mail one of my monthly subscriptions (which took about 2 weeks to process), but see that they cancelled both of them (hoping my 3 semi-annual subscriptions didn't get cancelled)...this has me worried as it puts one of my plots in jeapardy of being reclaimed...NOT a pleasant thought.

EII...thank you for any response (or to those that point me in the right direction.

Aaelefein

[Peaches]

you don't have to worry about plot reclamation, its been turned off. Notices do go out, but the system itself, is turned off.

[Sunuke]

Thank you for mentioning that here Peaches.

Why can't they tell me that in the ticket that I have send in?

I have been worried about this for some time

[Peaches]

It has been mentioned quite a few times, on the boards, guess you have just missed the posts. Glad to have helped!