1. As to the billing issues: several members of my guild have had the SAME EXACT billing problems being reported now on the forums under Tulga. The buggy billing system has been there from the get-go and EI inherited a mess.
2. Smeglor seemed to imply (on the RR forums) that there never was any real design plan under DB, so honestly I don't mind EI taking a little time to actually some up with a true design doc and develop a plan from TG's mess.
3. As for events, the vast majority of TG's events were over any of my characters heads, so I really never got to participate in them to begin with.
4. Communication: TG may have talked to us a lot, but honestly I think a lot of it was straight B.S. meant to placate us and shut us up. Even EI's lesser communications are more than you get from SOE with SWG, where there are bugs that have been there since day one and Sony is keeps trying to pull the Jedi mind trick of "There is no bug" all the while throwing you a new toy to distract you.
5. I have been thru a MMO shut down before. I didn't like it and to this day I will not do business with the parent company of the game. Here I can still play a game I still enjoy, so I'm happy and am willing to wait and see what the future brings.