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Thread: New Support Site

  1. #1

    Thumbs up New Support Site

    Good news everyone! The new support site is up and running. The entire system is dedicated to making your lives easier. With a built-in Knowledgebase ( information added daily ), and the ability to check old tickets the new support site is very user friendly. If you are wondering what will happen to all of the tickets in the old system, fear not. We will make sure that all outstanding issues are resolved before bringing the site down.

    Horizons customer support



    Blight reopened and a new support site all at once, will wonders never cease?? TYVM PMI
    "Close your mind to stress and pain, fight till you're no longer sane. Let not one **** cur pass by, How many of them can we make die!!"
    "March of Cambreadth" by Heather Alexander
    Drakarr Lunus dragon, Chaos 100 ADV 100 DCRA 80 LSH

  2. #2

    Default Re: New Support Site

    *Raises a cobweb coated head.* I would not be thanking PMI yet. Some around seem to think it is not PMI/EI EI OH/whatever, doing this. Heres hoping that it is not.



  3. #3

    Default Re: New Support Site

    hmm, i can't seem to log in to the support site using my game login...

  4. #4

    Default Re: New Support Site

    It doesn't ask for your game log in though does it? I thought it asked for your Support Account Login or somesuch. Prolly can make it the same if you want though.

  5. #5
    Member C`gan's Avatar
    Join Date
    Oct 2004
    Location
    Acul, Trandalar and Tagath's in Mala, Genevia Island
    Posts
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    Default Re: New Support Site

    You have to register for it before you can log into it.
    C`gan Weyrsinger, blue Tagath's rider, WorldProjects Team Lead Emeritus
    Tagath, blue Lunus "for the breath weapon"
    Located in sunny Acul on Trandalar, Order shard

  6. #6

    Default Re: New Support Site

    well, just signed up on the support site, this confirms it, our new owners are without any doubt Vitrium.

    Hello!

    To activate your Virtrium Support Center account, please follow the instructions below.

    ================================================== ====================
    To automatically confirm your registration:
    ================================================== ====================

    <link>

    ================================================== ====================
    To confirm your registration manually:
    ================================================== ====================
    <shorter link>

    E-mail: <E-mail>
    Confirmation Code: <number>


    ================================================== ====================
    We look forward to serving you!
    ================================================== ====================

    Virtrium
    [email protected]


    Registration IP: <ip number>

  7. #7
    Member C`gan's Avatar
    Join Date
    Oct 2004
    Location
    Acul, Trandalar and Tagath's in Mala, Genevia Island
    Posts
    3,246

    Default Re: New Support Site

    Virtrium: From the Latin, three men? Which three men?
    C`gan Weyrsinger, blue Tagath's rider, WorldProjects Team Lead Emeritus
    Tagath, blue Lunus "for the breath weapon"
    Located in sunny Acul on Trandalar, Order shard

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