Please reboot the server. DB died.

[Susan]

HELLLLOOOOOOO anybody out there? Game is not working, heh?
*shouts loud into the GN office*

I cannot believe it, this is getting really ridiculous with this server.
They will never learn, seems to me. [:S]

[Shiza]

Logged out of the game asI, as so many others,too experienced troubles with vault, inventory and even gifts not showing up or working. But it'r about an hour since I logged and at that time it had been going on for at least an hour. I normally don't complain about what happens but, some kind of info or reaction from GN would be in place by now! Here or at login-page! [:(]

[Lystiga]

Hi,

I'm pretty sure about they even know about the problems.
It's weekend and they shown before that there is no 24/7 on
weekend. Earthling will remember 5x hours rollback, where
GN didn't have a clue about it.
I don't know who is the Responsible person for this, but
I know I would blushed in shame to take money for this.

Lystiga

[Dragonboy]

If I fail to do my job right...
I lose it and find myself without a job... [:S]
Maybe I will aply for a job here... [;)]
You guys think Luca needs some help doing nothing?
Or at least not enough to keep the server running... [:@]

[Sir Joh]

I know I would blushed in shame to take money for this.

dito

[Chaldor Itieles]

Get the Server back to work!!

I' want to log in to go on building the guildplot, and i don't have the whole weekend time to wait!!!

And where the hack is the official statement?? none here none on loginpage?!

[Myosotis]

Dragonboy - I don't think that is fair on Luca personally. Communication has been pretty poor just recently (which is pretty worrying for the future of the game) but I think Luca is probably giving us all that he knows.

On the other hand this instability, along with not knowing whether anyone is around to notice and reboot or fix the problem is really bad. Horizons has a huge amount going for it .. but who can help but be upset by the recent problems, changes and instability.

[Robert Quicksilver]

[:D] Friday
[:|][:S][:(][:'(][:^)][B][B][B][B][B][8][8][pi][pi][+o(][D][D][B][pi][:S][8o|][B][+o(][B][B][^][B][B][S][|-)]

Maybe faulty hardware issue (dead hamster) wasn't replaced with a new model (cheap hamster from advert in local paper).

[Kaze]

3hrs of downtime still no reply from GN
One wonders if they know the meaning of customer service?

[Knud]

Heya all,

it seems that we still did NOT get any information on what's happening at the login server, that MUST be changed.
As a hard working man i know that sometimes things can go the wrong way and cause irritation by the customers, but to NOT take care and give absolutelyno Informationis gettin people only more upset....
So pleaselet us know what's the problem and what you intend to do to solve it....

Best Regards,

Knud

[Fhrain]

I love Horizon, but this is really wearing on me. Was looking forward to lving shaman to the top, and now i see we have the same problems as yesterday. Does this mean rollback? If so im not sure i can take it....[:(]

[Kaze]

Chances of a rollback are very low, they just need to fix the login part of the game, other guild mates are online in game atm, its just us people who can't get it that are stuck.

[Fhrain]

Chances of a rollback are very low, they just need to fix the login part of the game, other guild mates are online in game atm, its just us people who can't get it that are stuck.

When i was ingame there was heavy craftlag, gifts wasnt sticking and some ppl couldnt split. Which is the reason i logged out

[Slate]

Dragonboy - I don't think that is fair on Luca personally. Communication has been pretty poor just recently (which is pretty worrying for the future of the game) but I think Luca is probably giving us all that he knows.

On the other hand this instability, along with not knowing whether anyone is around to notice and reboot or fix the problem is really bad. Horizons has a huge amount going for it .. but who can help but be upset by the recent problems, changes and instability.

As im unsure of Luca's job description and post in all this i will tred lightly..[:|]

If it is Luca's job to keep us informed.. shouldnt he do it a little more ?

If Luca is giving us all he knows.. then he should say so... even a " havent got a clue but i'll keep you informed as and when i know" would be better than the usual little to nothing.

Recent problems... sorry must have a memory like a gold fish with a short term mempry problem here.. IMO recent is a week or two.. in computing recent is an hour ago... this seems to be more of an extended issue[:^)]

[Kaze]

Whilst we all wait thought I would post a link to little tool I have made:

http://community.istaria.com/Web/ShowPost.aspx?PostID=2459

See at bottom of thread, is a link to excel spreadsheet that you can use to pre-plan your plot.

[Jaelle_earth]

Have you ALL submitted a ticket to customer service (tech sertvice?) or only two or three of you?

I advice you ALL to GO SUBMIT A TICKET RIGHT NOW as more tickets about the same problem come in (login problems) an emerghencie call will be made but not if only a couple of people send in a ticket. because they will think its just a minor glidge and as i see this everyone has the same problem.

On the loginpage the link is called [Tech Support] login in there with your email you use to login and your password and go to request help then write down "login failed multiple times, error id 11 (transport error) and lost connection" and send.

As more people send in a ticket as faster the staff will be informed and as faster the people at gn can react even if they get called in from home.

[Dark_Phoenix]

Erf i thought the problem came from my PC ^^
I was about to format... :p
So a logged a ticket atabout 7-8 CET And still no answer.....
And still no game too.....
So i'm waiting as you fellows ^^
Now let's pray..... LOL [:D]

[Fed Apocalypse]

login error ticket startet with link to this tread

[Kaia]

This is simply annoying. [:^)]
It's weekend. Peps want to do the buisness after getting Guildplots. Auction is still running.
I play HZ from Beta on. Gone thru all the freaking s****t going on and on.

But what I can't understand is...
LUCA/GN are you UNABLE to watch the boards? No alert System available??
Are you, i bet, UNABLE to read the customers cryouts for some sort of explanation?
Out for dinner?
Isn't this YOUR job? If i understand this wrong, then get a new description for your position Luca.
To feed us all with the usual of nontheless important stuff will definatly NOT excuse the lack of info in such a freaking situation.
You may be cool.
And you maybe sit there an look at the f***edup DB.
But you may be loose your head/job, when all of us decide to not support that incompetence.

Sorry of bad english, I'm german native speaker.

Greets from a player [8o|]

Kaia

[Dark_Phoenix]

Very good Idea, i update my ticket putting in the URL of this thread.....