i cant do a account

[la vedova nera]

Hi i have bought today the game but when i am doing the account and i click finish give a error message in red on the right of the page and my brother and a friend have the same trouble
Please response me i want to create account and play

[la vedova nera]

please i put all but give me this error on right please reply[:(]

[Vahrokh]

What's the error message?

[la vedova nera]

give this error:

errors occured validating your account information

[Thorgat]

Have you made sure you use Internet Explorer to create your account?
Do you use a US or EU package?

[la vedova nera]

no i am using Mozilla firefox i am using european package

[la vedova nera]

now i have try whit internet explorer but give the same error[:(]

[Vahrokh]

Did you insert credit card number and it accepted it?

If all fails you have to send them a mail.

[la vedova nera]

in eu version not ask the credit number i try many time but give the same error:
Errors occured validating your account information.
Please if somebody help reply
i dont now if is a site trouble or my personal trouble

[Gliding Frost]

go to support.istaria.com*, create an account, and explain what you're using, what your error message is. this will lead you to the tech support page which should be able to help you get setup regardless of whether its their fault or your fault.


*if it asks whether you want the company or the website, click the website

[la vedova nera]

but i cant create a account this is my problem...
i do all the 5 steps but when i click on finish for submit the form give this error

[AZVladimir]

but i cant create a account this is my problem...
i do all the 5 steps but when i click on finish for submit the form give this error

Try creating a trial account

[la vedova nera]

i have try yesterday whit a trial account but dosnt work

[la vedova nera]

i have try becouse i have download yesterday the game but this not work, and today i have buy the game but the account do the same

[Entilzah]

If you are having difficulty creating an account for the European version of the game then you will have to email [email protected], they will be able to assist you with the account creation problem.