Id like to suggest "Team Leads".

Example:

Dragonheart is really good at dragons. He has played them since beta, he knows every facet, keeps lists, is reasonable and rational. He would be team lead Dragon Adventurer. You would have a Team lead Dragon Crafter. And then for all the other classes with other races as well.

These Team leads can collect data and report to AE or whoever is running the game on what the players think collectively and what could be done for improvement then he reports back to players on boards.

This is done somewhat in DAOC.

It is a volunteer position.

Use your players as volunteers, eveyone else does :)

"Katja" from the chat was most definetely a good team lead prospect for say "New player relations". How a new player sees the game yadda yadda.

These people would have titles on the boards but not in game and would be honoured as such.

I think its an idea that someone else could take and make better but wanted to set it out there as I think HZ needs all the volunteer help they can get :)