I've read a few of the suggestions at the top of the forums and they all have there merits. Some I like some I don't but I'd rather see a game mechanic changed before class balancing, mob changing, or ability tweeking.
I'd like to see a character sellect screen put in. One were you can see your toons and select the desired one or have the option to create a new one. A system were you don't have to totally exit the game to switch characters. The current system of totally exitting the game to switch toons is cumbersome and the current character creation method is a pain.
The character creation is very pretty and very unique but once in I have yet to see a way out unless you actually make a toon or ctrl+alt+del and force it down. Please correct me if I'm wrong here (odds are it's right in front of me and I'm missing it).
Any who, I think if the players weren't forced to dump the game every time they wanted to swap toons it would make the game a little more user friendly and that's my 2c worth.