Originally Posted by
Andaras
This whole thing may sound like bashing to many, I am sure. Just understand, I am not aiming
any personal slams, nor attacks. I am stating my own opinions and feelings about this game and
the current direction of development. I add my commentary as addition to what Lady Thaalia
and Uther have already posted, which I second.
The current Dev Team has done some wonderful things since they regained ownership. I would be
one of many that applaud them for the intense effort, and the dedication they show to keeping this
world alive. Many new things have been added, with more goodies to come in the near future.
So you understand exactly where I am coming from. I started playing shortly after release (Jan 04),
and I have never once quit paying to play this game. I love this world, the Crafting system, the
building of plots, and the potential I see in this world. I love Istaria so much I have 4 accounts,
4 plots, and Alts-galore that I dream someday will each grow to become Elders in their own right.
With that said. *climbs on soapbox*
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Developers Desk
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Which brings me to the first of those concerns that players have raised that I alluded to earlier.
Many of the more recent posts giving us feedback on the current changes in some way or
another talk about how long time players of Istaria are becoming “bored� with the game,
are finding it “not fun� any more. I read these posts and think to myself that this is
understandable. It isn’t meant as a flippant remark to say that if you’re bored with Istaria,
that means it is time to stop playing for a while and play something else. It just means that
the game has cycled to a point where about a tenth of the population of players have reached
the end of the game. They’ve done everything there is to do. They’ve seen everything there
is to see. Those people have come to a point where they will leave for a while. They’ll be
gone for 6 months, maybe longer, or perhaps shorter.
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I would be the exception to your rule that players quit and come back every 6 months. I have seen
many many friends leave Istaria due to a long laundry list of reasons, many of which still exist today.
I fear you miss the point of why MANY players left during the years. They left due to unfriendly
changes in the Game (nerfs), an Inordinate amount of bugs, Lack of a real War, Lack of High End content.
They left because the ruling "body" decided it was better to "Nerf and slow down progression" rather
than create actual depth in the war. (And a previous person was on record as saying such.)
Challenge was equated with making Super-Epic-Mobs, instead of finding a challenge that all players
could get involved in. World Events ceased to happen. Group Hunting got decimated by restrictive
rules that took away the joy of hunting with friends.
Boredom? That only came from not having an active war with the Aegis, and from not having any
mobs in the world higher than 70 at the time. (can imagine the stunned shock on the newer players
faces)
Also if I read this right, the focus of this statement is not about trying to retain players at all, just an attitude that
their leaving is inevitable and not due to fixable problems. This could not be more wrong.
Many of my friends from old left due to easily fixable problems.
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Dev's Desk
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But during that time, we at Virtrium will continue to add new content. We’ll continue to improve upon existing content.
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So long as the content being developed and released makes the paying players happy, Virtrium
shouldn't have problems staying in business.
The trend to ignore customer happiness, however, is disconcerting to say the least. The Loot revamp
was clearly not a popular idea when you asked about it in "talk to the team", yet you went forward
with it. Running any successful business means offering a product that makes your customers happy.
-- Just saying "we are working hard and rescued it from the void" doesn't cut it after a while.
Giving your customers the feeling that their loyalty is not appreciated is bad. Tacitly giving your
customers the message that their feelings will be trampled and ignored, "Our plan for the future is
the only one" - also bad.
The offerred future of Istaria has to be pleasing and acceptable to all, most importantly the paying
customers.
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Dev's Desk
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What’s happening to Istaria right now is far from unique for any MMO, it is part of the natural
cycle of online games.
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This sounds too much like resignation that many players will leave and eventually Istaria will
become only a memory.
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Dev's Desk
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I’ve watched it happen with the games I play, and in fact I’ve watched it happen ! before
with Istaria. And while we all understand and empathize with the feeling that “all my friends
have already left, and more leave every day�, we can also look beyond that and see that
many who have been gone from the game for months, even years in some cases, return
every day. I’ve personally had it happen to me too where those I played with regularly
seemed to all decide at once that it was time to stop playing Game X and go check out Game
Y for a time. Sometimes I’ve made the choice to follow them, and after a time in Game Y we
decide to take a look back at Game X because we all really had fun there. Sometimes I’ve
decided to stay in Game X, made new friends, watched and waited through changes in the
game, and after a while invited those friends who had left to come check out Game X again
because I was still really having fun. Friendships go through the same changes whether they
were made through a “real world! � connection or a “virtual world� connection.
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That sounds to me like a bangup job to convince players to go off and find other games to play.
Shouldn't we be focusing on finding reasons to keep players here in this world and paying to keep
it alive? I must need to take another business class, since this doesn't fit any working model I ever
heard of for a profitable company. Can this game, small as it is, truly afford to offer the door to
players and lose the income? If this was a game like WOW, sure.
I'll repeat something said through the years - Istaria is NOT like the other games.
I would believe we should try to find ways to tempt the players that left to come back and
re-experience the new Istaria. This is a small game, promoting or harboring the sub-conscious
belief that it can continue to bleed paying players without consequences is a path to
bankruptcy.
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Dev's Desk
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It’s our job here at Virtrium to continually update and expand the world so there are new
experiences for those who want to keep playing, and can have something they’re excited
to share with their friends.
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Once again, I think the focus should shift. I would truly hope you intend to include:
"We here at Virtrium intend to keep the satisfaction of Players while in Istaria our primary goal."
Recent missteps in decision making cannot be afforded when the population is already small.
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Dev's Desk
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I know this has been a longer Developer’s Desk than normal, and if you’re still with me at this
point, thank you for reading. The thoughts and opinions of everyone playing Istaria are
important to us, and we do appreciate the feedback you provide. Over the past three years it
has helped us decide where to focus our time and attention to the game’s development, and I
hope that you’ll continue to provide us with such feedback for many years to come
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Asking for our feedback is always appreciated, and I know that it is sometimes given in
over-whelming doses. I value the exchange and hope that VI continues to ask us about
something for which we share a passion.
Sincerely,
Andaras - Originally Spirit, now Order